The staff are incredibly helpful and knowledgeable. Yes perhaps you pay slightly more than a big chain store (that's reality of local vs chain stores no matter that they sell). It's well worth it in my opinion, I'd rather support local small business, and Bone & Biscuit sells quality food and treats (not cheap garbage), plus in my experience, the big chain stores generally have staff who aren't necessarily knowledgeable about foods/brands/pets. I went to Bone & Biscuit today to get food for my puppy who seems to be having some allergy issues, so I was feeling pretty overwhelmed, but the guy working there was super helpful, was more than happy to hear me out about my puppies issues, and was able to make suggestions as far as brands, prices, protein, and to return it if it didn't work out for her. They also have a rewards program, as well as a the "buy X amount of bags, then get one free"! I will definitely be shopping there from now on. If you want quality and knowledge, this is the place!
Good people and good products. A small place so the selection is a bit limited but they are good about keeping up with their stock which I find the big places often aren't. I've always had very positive experiences with the staff. It's clean and well organized. The products they carry are of a higher quality and priced fairly. They are as of recently my main pet food store. I highly recommend them.
I went in to the Bone & Biscuit on a whim, while I was out on an adventure with my dog. I had never been in, so I decided to go in and have a look! The staff was amazing with my dog! They are obviously animal lovers as they all came to see my puppy and offered some great advice and conversation. They have a wide variety of treats, from common, to unique to their store at reasonable prices. We will certainly be back again! If you haven't been here, you certainly should load up your pet and visit at your earliest convenience.