I highly recommend the Wellness Spa. Julie T. is THE Best! She is passionate about wellness, intuitive, knowledgeable and always goes above & beyond to soothe your aches and pains while providing you with an exceptional experience. The Relaxation Massage is my go-to and I always leave relaxed, renewed and pain/headache-free. Thank you so much for your stellar service, all the time!
I am not one to add reviews however I have not been more disappointed in a spa service than I have at this spa. I'm not sure if the aesthetician was new or green or not feeling it, but there was a lot lacking. I normally get massages once a month and a facial once a year but decided to treat myself while on vacation to a massage and facial. I received a 60 min massage which was very mediocre. It almost seemed like she only new how to massage on certain areas of the back and was not comfortable with massages knots or around the neck which is where I told her I have most my tension. After the massage, the aesthetician proceeded with the facial. There was no description on the products that were being used or what steps she was taking in the product application. After I left the appointment I actually had to put cream on my face because it was so dry. What is the point in getting a facial and paying for it if it have to to it myself after? This has never happened to me before. After my facial was complete, I walked up to the front and the aesthetician was very impersonal and I felt like she just wanted me to pay so she could leave for the day. The part that frustrated me is my girlfriend went to another spa for similar services and had nothing but a wonderful experience. I read the reviews prior to booking my appointments feeling confident in my decision but I was very wrong. My review rating is for 2 stars as the facility itself was very clean, had a nice aroma, and a good location. The staff is what I think makes or breaks an experience. In my case it soured my full experience
