My car went in dirty and it came out a bit cleaner... but certainly not clean. With nobody to complain to... that's $15 I'm out. Not at all worth it. The $8 Sonic Wash on the West side is far better. Update: I see the business responded 2 years later. I honestly don't remember this experience entirely by now, but they seem to take a very hands off approach to customer service. Nobody on site and two years to address a complaint (sort of). I've continued going to Sonic and yes it is touch, but let's be real... to get a car clean, you have to touch it. Not true? Ok then it might be possible with touchless, but clearly not YOUR touchless. Way too expensive for sub par results and nobody to correct it or to even respond for TWO YEARS.
Used the self wash, took credit card payments right in the bay in .25 cent increments, and produced a quality wash. No complaints.
Average coin car and pet wash. Conveniently located. 1touch less drive through bay and a couple pressure washer bays.1 Dog wash room. All services are of an average price for Kelowna. I primarily use this location for the coin dog wash. Ive been using the dog wash since they opened. Through the years it's always been clean, inexpensive and convenient. This is all still true. However....the water pressure coming out of the spray nozzle has dwindled over the years. Today was extremely bad. The touch less bay was used once while I was there so it wasn't that the water was diverted. Sadly, it's gotten bad to the point that it was a pain in the arse to wash and rinse my small dog today. As a result It also cost a couple extra dollars. That isn't a big issue as it's still very affordable imo. It's just a much slower and annoying process. Unless the presssure issue is addressed I will use the other self serve dog wash by the lake. Also the water temp is a bit to warm with no way to adjust. My poor girl was panting thruout. Not painfully warm. Good for a human. Dog wash water should be room temp to lukewarm...not hot
3/19/2021 update: Been back twice since Dec 2020 and the long lines (1 Bay only open) has reduced the draw of this wash. Won't go out of my way to come here anymore, unless it's late at night when there's zero wait. The location and set up is difficult to exit if you can't wait any longer. ---December 2020-- I've been to a lot of wand washes, and this is the best Great large timer display Great pressure $2 to start a+
