A very good Winery experience. We went for a tasting on 2021SEP11. The only wine I wasn't a fan of was the chardonnay, however the rest were a 10/10. They have a very beautiful view of their fields. I will definitely be back here next time I visit the Okanogan. I would say this Winery is a must go to stop!
The wine was decent, the place wasn't packed yet, the staff was good, but they bagged the wrong bottle and I drove 4 hours home just to discover the mistake. Now I'm stuck with a bottle I didn't want in the first place and I don't have the one I wanted. Edit: Forgot to come back here and edit my review. Owner shipped me the bottle I was supposed to get right to my house at no cost, AND I got to keep the other one. Both excellent wines, and you gotta respect a business owner who owns up to their mistakes. I give props and up to 5 stars you guys go in my book!
I've always loved Volcanic Hills wine! Either there's something in that soil or the wine maker just tickles my taste buds in the right way.
After booking a reservation for 7 people at the restaurant after our wedding ceremony, we arrived to our booking and then we’re told we would have to be sat at separate tables due to restrictions. British Columbia is no longer mandating restaurants to cap tables at a maximum of 6 guests, this change happened on July 1st and it is now July 25th. We understood that this could be their personal policy and we accepted that, apologized to them for cancelling and were on our way out to find somewhere else . As we were walking out we had two members staff continue to follow and tell us that these are the restrictions everywhere and we should have known before booking… although they accepted our booking and did not mention this. The man on the patio was pretty rude, no apology just made excuses. The female staff member did apologize but also again told us we should have known… very poor customer service. I wouldn’t mind if what they were explaining to us were the correct restrictions, however they weren’t and should not blame customers for not knowing their policies. That should have been explained to us at the time of booking.
We had a great tasting experience here! MacKenna was a wonderful host. She gave great detailed descriptions of the wines we were sampling and was funny and friendly. The wines were all very good and we left with 5 bottles plus some goodies from their store. We will definitely try their bistro the next time we are here!
