Truly the most helpful team. Kayla was so enthusiastic and answered all of my questions thoroughly, very early on in our wedding planning. Karly was incredibly patient and went above and beyond to help me figure out the right sized tablecloths for our backyard wedding.m. Delivery was quick and easy, as was pickup. When we ran into an issue, Karly was on it right away to make sure it was rectified well before our wedding, and Kayla followed up quickly with prompt service afterward. Overall it was a seamless experience and it just reinforces why they’ve got such a great reputation in the area.
Our event company in Vancouver was desperately looking for an Executive Washroom Trailer for a Celebration of Life on Bowen Island. We called every company in the lower mainland and were either told they wouldn't deliver to Bowen or that they were sold out. When we found that Avalon had a unit available, we braced ourselves to be mocked yet again for asking for a Bowen delivery on such short notice. To the contrary, Shawn listened to what our logistic needs were and looked for a way to make it work. The quote was timely and fair. He and his team delivered and installed the unit on time and professionally - even with some highways closed down because of the wild fires. The unit was clean, in perfect working order, and exactly the quality level we needed for our guests. I highly recommend the Avalon team for your Kelowna and Vernon event rental needs.