I really appreciated how accommodating the staff were to accommodate my move dates. The drivers were awesome as I had tricky driveways. Not an item was broken upon delivery. I felt the contents of my possessions were completely safe each nite locked securely in container. Thank you BigSteelBox, I will definitely use your service next move.
Big Steel Box was everything and more in my move from Kelowna to Vancouver. They made everything convenient for me and simple. I had no stress with my move knowing when and where my box was being picked up ad dropped off. I will definitely be calling them again when I have another big move.
My big steel box rental experience was the only aspect of my recent move that went smoothly. On time, on budget, with great communication. I wouldn't even bother going anywhere else. Used in Kelowna BC.
I was searching for quotes on different moving and storage scenarios after filling out online for some time invested on it. All I received was an email advising to see attached "detailed" quote. There was no detail whatsoever and if I recall I was seeking and noted I was seeking more than what I could input. Without any phone call to follow up on what I was seeking I received an email advising me to see my "detailed quote" all I saw was the opposite of one with only a quote for over $5,500.00. Get your quote process together. No justification for such a quote based on what I was trying to ask for and based on talks with past user of your service. Zero follow up on understanding my needs and so far no follow up on unrealistic quote. Email only for a local company? My trust has been lost with your lack of follow up from start to finish. Very robotic email response that shows lack of caring or understanding needs with no justification in emailed template quotes. It took me more time and care to fill out info for quote online than it took for generic email quote.
Huge thanks to Amantha here for all of her help and assistance. She made sure that our needs with a box were taken care of, and that any questions we had were answered. Would highly recommend a big steel box if you're moving, especially any sort of distance. It's wonderful to be able to pack things over a month instead of frantically loading a truck the couple days before
